Privacy Policy

Last updated: July 8, 2026

1. Who we are

AI Capone (“AI Capone,” “we,” “us,” or “our”) is operated by HoneyWired LLC. This Privacy Policy explains how we collect, use, and protect information when you use aicapone.net and related services (the “Service”). For privacy questions or requests, contact legal@aicapone.net.

2. Information we collect

Information you provide

• Account: your email address (used for passwordless “magic link” sign-in).
• Payments: when you buy minutes, payment is processed by PayPal. We do not receive or store your full card or bank details — we receive a transaction confirmation and order ID.
• Voice: when you talk to Capone, your microphone audio is sent to our voice provider (ElevenLabs) for real-time speech-to-text so the assistant can respond. See “Voice data” below.
• Sponsor opt-ins (optional): when a brand underwrites your free minutes and you check the optional “keep me posted” box at sign-up, we record that you consented to hear from that brand (and, for 21+ sponsors, your age affirmation). This is separate from your account email and is never required to use the Service.
• Anything you choose to send us (e.g., support emails).

Information collected automatically

• Usage: minute balance, conversation identifiers and call durations (for billing), and purchase records. We do not store the content of your conversations.
• Device/technical: IP address, browser/device type, and similar data via our hosting and analytics providers.
• Cookies & analytics: a required sign-in cookie and, with your consent, Google Analytics. See our Cookie Policy.

3. Voice data (and biometrics)

Your spoken audio is processed by ElevenLabs solely to transcribe your words in real time so the assistant can reply, and to generate the assistant’s spoken responses. We operate the assistant in Zero Retention Mode, meaning ElevenLabs does not store or log the audio, transcripts, or personal information from your conversations. We do not record or retain your call audio, and we do not create, collect, or store a voiceprint or other biometric identifier of you. By using the voice feature and granting microphone access, you consent to this real-time processing. You can stop at any time by ending the conversation or denying microphone permission.

4. How we use information

• Provide, operate, and secure the Service (sign-in, running conversations, billing your minutes).
• Process purchases and prevent fraud/abuse (including our daily usage safeguards).
• Send you transactional emails (sign-in links, receipts).
• Send a sponsor’s marketing messages on that sponsor’s behalf — only if you opted in (see below).
• Understand and improve the Service (aggregate analytics).
• Comply with law and enforce our Terms.

Sponsored messages. Some free minutes are underwritten by sponsors. If you opt in to hear from a sponsor, we send that brand’s message to you ourselves, on their behalf — we do not give the sponsor your email address or any other personal information. Every such message clearly identifies the sponsor, comes from AI Capone, and includes a one-click unsubscribe. You can stop all sponsor messages at any time using that link or by emailing contact@aicapone.net; an unsubscribe applies across every sponsor. A brand would receive your contact details only if you separately and explicitly asked us to share them, or if you signed up directly with that brand.

5. Legal bases (EEA/UK users)

Where GDPR/UK GDPR applies, we rely on: contract (to provide the Service you request), legitimate interests (security, fraud prevention, improving the Service), consent (analytics cookies; voice processing; sponsor marketing opt-ins), and legal obligation (tax/accounting).

6. How we share information (sub-processors)

We do not sell your personal information. We share it only with service providers who process it on our behalf:

Transit lookups (CTA train/bus times) and address geocoding send only the location you ask about — never your personal information — to public transit and mapping data sources. We may also disclose information if required by law or to protect our rights, users, or the public.

Sponsors are not sub-processors. Brands that underwrite free minutes do not receive your email address or other personal information. When you’ve opted in, we send their messages to you through Resend on their behalf, and we remain responsible for that data and for honoring your unsubscribe.

7. International transfers

We operate from the United States, and our providers may process data in the U.S. and elsewhere. Where required, transfers rely on appropriate safeguards such as Standard Contractual Clauses.

8. Data retention

• Conversations: not stored (Zero Retention Mode). We keep only a conversation ID and duration for billing.
• Account & usage: kept while your account is active; deleted when you delete your account.
• Purchase/tax records: retained as required by law (records of transactions also remain with PayPal).
• Analytics: retained per our Google Analytics settings.

9. Your rights & choices

You can delete your account and all associated data at any time from the account menu (“Delete my account & data”), or by emailing legal@aicapone.net. Depending on where you live (e.g., EEA/UK under GDPR, or California under the CCPA/CPRA), you may also have rights to access, correct, port, restrict, or object to processing, and to withdraw consent. We do not sell or “share” personal information for cross-context behavioral advertising, and we will not discriminate against you for exercising your rights. If you opted in to a sponsor’s messages, you can withdraw that consent at any time via the unsubscribe link in any such email (it stops all sponsor messages) or by emailing contact@aicapone.net. To make a request, email legal@aicapone.net.

10. Security

We use reasonable technical and organizational measures (encryption in transit, httpOnly session cookies, access controls). No system is perfectly secure, so we can’t guarantee absolute security.

11. Children

The Service is intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact legal@aicapone.net and we will delete it.

12. Changes

We may update this Policy; we’ll revise the “Last updated” date and, for material changes, provide additional notice. Continued use after changes means you accept the updated Policy.

13. Contact

HoneyWired LLC — privacy & data requests: legal@aicapone.net · general: contact@aicapone.net · copyright: dmca@aicapone.net.